Be Equipped For Better™
Heartland Medical was opened in 1998 by expert anesthesia technicians striking out on their own. Their business model was to provide competent, reliable service and repair of anesthesia machines. Heartland techs were so often asked by their service customers about which equipment was reliable to purchase that they made the natural progression to refurbish and sell equipment; eventually branching out into more and more types of equipment as their experience grew.
Our equipment capabilities range from single replacement devices to the complete outfitting of surgery centers and other medical facilities. At the heart of things, we remain a service company. We aren’t the largest but we may be the best. Heartland Medical Sales & Services is a trusted distributor of new and refurbished hospital equipment and medical devices. We specialize in operating and recovery room equipment sales, maintenance, support, and service.
Our success can be attributed to our commitment to 100% total customer satisfaction. Our team members work closely with hospitals and related healthcare providers in order to help them research and choose equipment and/or services based on their specific needs. In addition, we provide support long after the installation. At Heartland, we pride ourselves on the level of care given to Service Contracts, Preventive Maintenance, and Repair.
User support, technical support, parts support, and 24/7 service assistance are all in place so our clients are completely satisfied and we are able to maintain successful long-term relationships with them.
If you need assistance please visit our Contact Page, feel free to contact your representative, or call us toll-free at 866-467-5580.
Experienced
Our technical staff has over 150 years of combined experience
Certified
Our technicians are specialists, certified to analyze and service your operating room equipment.
Authorized Drager Service Organization
First and only company to date to receive a 100% score on the Drager “Authorized Service Organization” audit
Emergency ready
Prepared, delivered, and installed 14 loaner Narkomed 2B systems to Ashland, KY hospital when the water had filled the airlines of all their machines. The emergency call came into our office at 10:00 am and by 3:00 am the work was complete and surgeries took place as scheduled that day.
Insured
$3 million of Liability Insurance protection
Technical support
24 x 7 x 365 days a year technical support available
Inventory guaranteed
$500,000 on the shelf, in-stock parts inventory necessary to guarantee up times
Employee-owned partnership
Our staff is invested in your success, we don’t want to simply be a shopping center, we are your partners, working alongside you to ensure your success
IMDA
Member Independent Medical Dealer Association
ASCA
Member Ambulatory Surgery Center Association
A+ rating with the Better Business Bureau
Heartland Medical Sales & Services LLC maintains an A+ rating with the Better Business Bureau – BBB