Be Equipped For Better

 

Heartland Medical was opened in 1998 by expert anesthesia technicians striking out on their own. Their business model was to provide competent, reliable service and repair of anesthesia machines. Heartland techs were so often asked by their service customers about which equipment was reliable to purchase that they made the natural progression to refurbish and sell equipment; eventually branching out into more and more types of equipment as their experience grew.

Our equipment capabilities range from single replacement devices to the complete outfitting of surgery centers and other medical facilities. At the heart of things, we remain a service company. We aren’t the largest but we may be the best. Heartland Medical Sales & Services is a trusted distributor of new and refurbished hospital equipment and medical devices. We specialize in operating and recovery room equipment sales, maintenance, support, and service.

Our success can be attributed to our commitment to 100% total customer satisfaction. Our team members work closely with hospitals and related healthcare providers in order to help them research and choose equipment and/or services based on their specific needs. In addition, we provide support long after the installation. At Heartland, we pride ourselves on the level of care given to Service Contracts, Preventive Maintenance, and Repair.

User support, technical support, parts support, and 24/7 service assistance are all in place so our clients are completely satisfied and we are able to maintain successful long-term relationships with them.

If you need assistance please visit our Contact Page, feel free to contact your representative, or call us toll-free at 866-467-5580.

Certified Service Technicians Keeping You Up And Running

With Our Expert OR Outfitters You’ll Be Equipped for Better

Over 25 Years of Professional, Personalized Service

Experienced

Our technical staff has over 150 years of combined experience

 

Certified

Our technicians are specialists, certified to analyze and service your operating room equipment.

 

Authorized Drager Service Organization

First and only company to date to receive a 100% score on the Drager “Authorized Service Organization” audit

 

Emergency ready

Prepared, delivered, and installed 14 loaner Narkomed 2B systems to Ashland, KY hospital when the water had filled the airlines of all their machines. The emergency call came into our office at 10:00 am and by 3:00 am the work was complete and surgeries took place as scheduled that day.

 

Insured

$3 million of Liability Insurance protection

 

Technical support

24 x 7 x 365 days a year technical support available

 

Inventory guaranteed

$500,000 on the shelf, in-stock parts inventory necessary to guarantee up times

 

Employee-owned partnership

Our staff is invested in your success, we don’t want to simply be a shopping center, we are your partners, working alongside you to ensure your success

 

IMDA

Member Independent Medical Dealer Association

 

ASCA

Member Ambulatory Surgery Center Association

 

A+ rating with the Better Business Bureau

Heartland Medical Sales & Services LLC maintains an A+ rating with the Better Business Bureau – BBB