6 Types of Biomedical Services for Your Medical Equipment

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by Heartland Medical
November 28, 2023

What if making a single phone call could save your medical office thousands of dollars?

The cost of medical equipment is staggering, and it really adds up. In fact, hospitals spent a whopping $200 billion on medical equipment in 2018 alone.

The best way to avoid buying new equipment is to properly maintain and repair your old equipment. How can you do that, though? Keep reading to discover the different biomedical services you need for proper maintenance and repair!

The Importance of Finding the Best Biomedical Services Provider

When you need to maintain or repair your medical equipment, you have many options to choose from. However, you may quickly discover that not every biomedical service is created equal.

First, it’s important to find biomedical technicians that offer a wide variety of services. Otherwise, you’ll be stuck trying to find a new biomedical technician every time you need help with something different.

Second, you need to find a provider that can help you avoid any disruptions in your service. For example, if you need to have an important piece of equipment prepared, it’s best if you can rent a temporary replacement from the provider.

Finally, your provider should also buy old medical equipment when you are ready to sell. No matter how well you maintain it, no equipment lasts forever. And when you can sell your old equipment, it helps to defer the cost of buying new equipment.

Now that you know how to find the best biomedical service provider, let’s take a closer look at the different services they should offer and why these services are so important.

1. Preventive Maintenance

One bit of advice that medical offices often offer to patients is that an ounce of prevention is always better than a pound of cure. And this philosophy applies to medical equipment as much as it does to patients.

That’s why you need a provider that offers preventative maintenance for your equipment. Such maintenance can detect small problems and address them before they turn into major issues.

Such maintenance also helps to keep equipment in tip-top shape. And this is crucial if you wish to offer the best and most reliable care to all of the patients in your local community.

2. Electrical Safety Test

The biomedical equipment you use was likely designed to be as safe as possible for patients as well as those using it. But do you know whether that “safe” equipment might turn into something dangerous or even deadly?

If you’re not sure, then you need to find a provider of biomedical services that offers electrical safety testing. This testing is designed to make sure that the equipment will not suddenly damage anyone via electric shock.

Your equipment wasn’t in danger of doing so when it was new. However, after enough breakdowns and damage, any of your equipment could be a threat to patients and medical professionals alike. With an electrical safety test, you can keep your equipment, your workers, and your patients safer than ever.

3. Operational Test

Your medical equipment is very expensive, and lives depend on how well it works. That’s why it is so important to make sure the equipment works well long before you use it on any of your patients!

Any good provider should offer operational testing for your equipment. With an operational test, you can make sure everything functions as intended while checking for any malfunctions or surprises.

At the end of the day, the most important thing about your equipment is that you can rely on it. And an operational test helps you verify the reliability of your different equipment.

4. Repair Services

Earlier, we discussed how hospitals spent $200 billion on medical equipment in 2018. The key to reducing your own equipment costs is to find a provider who can repair and refurbish equipment as it breaks down.

For example, what happens when your anesthesia machines or patient monitors break down? Replacing these out-of-pocket can get very expensive. But it’s possible to repair this equipment at a fraction of the cost of replacing it.

Via repair and maintenance services, the best providers can save you both time and money. And these are resources you can invest back into your practice.

5. Manufacturer Liaisons

All of the medical equipment you rely on comes from specialized manufacturers around the country or even around the world. Unfortunately, getting the answers you need from these manufacturers is often easier said than done.

In these cases, you may need a manufacturer liaison. This is an expert who serves as an intermediary between your medical office and the manufacturer.

Having the right liaison can make it easier to buy equipment, get answers to your questions, and so much more. Instead of tracking down a liaison on your own, try to find a biomedical service provider who can serve as your liaison.

6. On-Site or Bench Service

When you need equipment repaired, it can often be time-consuming. You or one of your workers may be stuck waiting all day for needed repairs.

You can avoid that wait with the right provider, though. For example, a good provider should offer both on-site and bench service for your needs.

With on-site services, providers like Heartland Medical can come directly to you from one of their field service specialists around the country. If you’re short on time, though, bench service allows you to drop equipment off to have it repaired.

This allows you to get everything repaired on your terms. More importantly, it helps you take back control of your day.

Get the Best Biomedical Services Today!

Now you know the most important biomedical services for your equipment. But do you know where to find a provider who offers all of these services?

Here at Heartland Medical, we specialize in all aspects of medical equipment. From maintenance to repairs to everything in between, we’ve got you covered.

Want to discover what we can do for your own medical office and your own equipment? All you have to do is contact us today!

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